Terms & Conditions
Coaching packages
The following terms and conditions apply to all coaching packages:
- Sessions will start at the agreed time on Zoom.
- If the client is late, the session will not run over.
- 24 hours' notice is required to move/postpone a session.
- After paying for and booking a package, we can agree to move the dates of the entire package due to personal circumstances, up to 6 months ahead.
- You'll be given a full refund if you cancel a package up to 7 days before the start date.
- You'll be given a 50% refund if you cancel a package up to 48 hours before the start date.
- No refunds will be given once a package has started.
Online courses
The following terms and conditions apply to all online courses:
- You'll be given a full refund if you decide to cancel a course up to 24 hours after purchase.
- No refunds will be given from 24 hours after purchase.
Live events
The following terms and conditions apply to all live events (in-person or online):
- You'll be given a full refund if you decide to cancel an event up to 14 days before the start date.
- No refunds will be given within 14 days of the start date.