Terms & Conditions

Coaching packages

The following terms and conditions apply to all coaching packages: 

  • Sessions will start at the agreed time on Zoom.
  • If the client is late, the session will not run over.
  • 24 hours' notice is required to move/postpone a session.
  • After paying for and booking a package, we can agree to move the dates of the entire package due to personal circumstances, up to 6 months ahead. 
  • You'll be given a full refund if you cancel a package up to 7 days before the start date.
  • You'll be given a 50% refund if you cancel a package up to 48 hours before the start date.
  • No refunds will be given once a package has started.


Online courses

The following terms and conditions apply to all online courses: 

  • You'll be given a full refund if you decide to cancel a course up to 24 hours after purchase.
  • No refunds will be given from 24 hours after purchase.

 

Live events

The following terms and conditions apply to all live events (in-person or online): 

  • You'll be given a full refund if you decide to cancel an event up to 14 days before the start date.
  • No refunds will be given within 14 days of the start date.